Privacy notice

Last Updated: 06-02-2024

Thank you for choosing MedExpress, powered by Harcourts Pharmacy, for your pharmaceutical needs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App"). By accessing or using our App, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

Personal Information:

When you register an account with MedExpress, we collect information such as your name, contact details, email address, and delivery address to provide you with our services.

Prescription and Health Information:

To process your orders and ensure your safety, we may collect prescription details and health information. This information is handled with the utmost confidentiality and is only accessible to authorized personnel.

Transaction Details:

We collect transaction details when you make purchases through our platform, including payment information. All transactions are secured using industry-standard encryption.

Device and Usage Information:

We may collect information about the device you use to access our App and your usage patterns. This helps us enhance your user experience and optimize our platform.

How We Use Your Information:

Order Fulfillment:

Personal information is used to process and fulfill your orders, including delivering medications to the provided address.

Communication:

We may use your contact information to communicate with you regarding order updates, promotions, and important service-related information.

Improvement of Services:

We use aggregated and anonymized data to analyze trends, track user behavior, and improve the functionality and performance of our App.

Information Sharing and Disclosure:

Third-Party Service Providers:

We may share information with trusted third-party service providers who assist us in delivering our services, such as delivery partners and payment processors. These entities are bound by confidentiality and data protection agreements.

Legal Compliance:

We may disclose your information when required by law, court order, or other legal processes to protect our rights or respond to legal requests.

Data Security:

Secure Transactions:

We use industry-standard encryption protocols to ensure the secure transmission of sensitive information during transactions.

Access Controls:

Access to your personal information is restricted to authorized personnel and is protected by access controls and authentication measures.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us:

MedExpress

24, Pepiliyana Road, Nugegoda

Phone: 0117 558 800

Email: info@harcourtspharmacy.lk

Changes to Privacy Policy:

MedExpress reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and it is your responsibility to review it periodically.

By using our App, you acknowledge that you have read and understood this Privacy Policy.